STORE POLICIES

Shipping & Delivery

In order to avoid overproduction and reduce stock access, our products are mostly produced as orders arrive. Hence, the delivery for every product is different and is mentioned in its respective description on our online shop.


We ship only within India and use Speed Post service to ship across the country.
 

Colour Disclaimer

Product Colour May Slightly Vary Due to Photographic Lighting Sources or Your Monitor / Phone Settings.

 

Return Policy
 In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with your order number within 48 hours of receiving your order at contact. 
Once your request is received and approved, we will get in touch with you.


Since we are based in a remote location and use India Post for shipping, pick up cannot be arranged. Hence, you would need to send the merchandise back to us via India Post and we shall refund the amount.

 

Alternatively, we can send another product of the same value. We will initiate the refund /replacement after we receive the item and it has gone through the necessary quality checks.   

We aim to process all returns within one (1) week.

 

If you have any questions about your return, feel free to reach out to us at contact@thecolorcaravan.com

All returns are subject to the discretion of The Color Caravan. But we are friendly people. :)

         @TheColorCaravan

    contact@thecolorcaravan.com

    +91-8628-061-109

    (Mon-Fri | 10AM - 6PM)

   The Color Caravan

V.P.O. Naggar

Tehsil & District Kullu

Himachal Pradesh 175130

India

 © 2020 by The Color Caravan